When you see an
error message pop up on the screen, read it! You may not understand everything,
but if you look through the message, you can get the gist of it. Hackers can
sometimes generate errors to collect everything you type and everything that
comes up on your screen. If you don't understand the error, at least capture
the screen. To do that, hold down the Alt key and press the key
labeled Print Screen or PrtScn. That will put the screen shot into short-term storage called the
clipboard. Then open an e-mail message, right click on the message body and
select "paste". Now you can print it or send it to tech support for
further analysis. Source:
SANS Institute
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